Effective Date: October, 2024

OnCallBots ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our app. By using the app, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following information when you use our app:

• Account Information: When creating an account, we collect your email address and password to verify your identity and provide access to the app.

• Images and Metadata: When you upload images to the app, we store these images and their associated metadata on our servers.

2. How We Use Your Information

We use the information we collect to:

• Analyze and process the images you upload using AI technology.

• Generate reports based on the images.

• Improve app performance, features, and user experience.

• Communicate with you about your account, app updates, or customer support.

3. How We Share Your Information

We may share your information with the following third parties to provide app functionality and services:

• Google Cloud and Firebase: For secure storage and data management.

• OpenAI: For AI image analysis and processing.

• Google Analytics: For app performance monitoring and analytics.

We ensure that these services comply with industry standards for data protection.

4. Data Retention and Deletion

• We retain your images and their metadata to provide ongoing services and generate reports.

• You may delete your images and associated data at any time through the app's settings.

• Upon request, we will provide access to your data or permanently delete your account and associated data.

5. Data Security

We take data security seriously and implement best practices to protect your information:

• All data transmission is encrypted using HTTPS.

• Stored data is encrypted and safeguarded using modern security standards.

• Despite our efforts, no system is completely secure, and we cannot guarantee absolute security in case of a breach.

6. Your Rights

If you are located in the United States, Canada, or other jurisdictions, you have the right to:

• Access the personal data we collect about you.

• Request the deletion of your data.

• Contact us with privacy-related inquiries at admin@oncallbots.com.

We comply with applicable data privacy laws, including the GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act).

7. Children’s Privacy

Our app is not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected information from a child, we will delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you through the app or via email. Continued use of the app after such changes constitutes your acknowledgment of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: admin@oncallbots.com

This Privacy Policy ensures transparency about our data practices and protects both user rights and our legal obligations.